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Philadelphia Pretzel Factory

Terms of Service

All Sales are Final. We are unable to except returns. If there is a problem with your order please contact us at 215.569.3988 and we will be more than happy to correct the issue.

Refund Policy

Pick-up Orders and Fresh Deliveries:
All in store pick up orders are non-refundable. Please make sure you check your order prior to leaving the store. If your order is not fulfilled properly we will make sure to correct the issue immediately and to your satisfaction. However once our product have left our control we are unable to assume further responsibility.