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Philadelphia Pretzel Factory

Frequently Asked Questions (FAQ)

Products:

Q: How are pretzels made?
A: Starting very early in the morning, Philly Pretzel Factory begins hand-twisting soft-pretzels from scratch using only premium ingredients. Our pretzels are made Fat-Free, Cholesterol Free with NO PRESERVATIVES.

Q: How often do pretzels come out of the oven?
A: Fresh, Hot pretzels are coming out of our ovens every 10-15 minutes ALL DAY.

Employment:

A: How do I find out if Philly Pretzel Factory (Center City) is hiring?
A: Philly Pretzel Factory (Center City) is always accepting applications online for motivated individuals to join our team. We keep all applications on-file and call/email candidates for interviews as needed.

Q: Do I need “pretzel” experience?
A: “Pretzel” experience is always welcome, however not necessary.

Q: What positions are available?
A:
Philly Pretzel Factory is taking applications for team members for the following positions: Cashiers, Twisters, Bakers, and Delivery.

Locations:

Q: Where are the Philly Pretzel Factory locations in Center City?
1532 Sansom Street
Suburban Station Store (East) located underground in Suburban Station concourse at 1500 Market Street.
Suburban Station Kiosk (West) located underground in Suburban Station (by the Regional Rails) at 1600 JFK Blvd.
1839 Chestnut Street (located on 19th Street between Chestnut and Market).
132 S. 11th Street (located on 11th Street between Walnut and Sansom Streets—across from Jefferson Hospital).
Market Street (Gallery) located underground in the Market Street station at 10th & Filbert.

Store Hours:

Q: What are your store hours?
A: Each of our stores has different hours. Click here to see all location opening and closing times.

Q: Are you open on Saturday and Sunday?
1532 Sansom Street is open Saturday from 7am-5pm and Sunday 9am-4pm
132 S. 11th Street is only open on Saturday from 8am-6pm
Market East (Gallery) is open Saturday from 8am-7pm and Sunday 10am-6pm
Our other Philly Pretzel Factory (Center City) locations are closed on Saturdays and Sundays.

Pretzel Trays:

Q: How many dips do I get on a pretzel tray?
A: Full trays come with (3) 8oz dips and Half trays come with (2) 8oz dips.

Q: How many people does a tray feed?
Full trays feed approximately 20-25 people and Half trays feed approximately 10-12 people.

Delivery:

Q: Do you deliver?
A: Of course we deliver. We deliver within 5 blocks of any of our locations (during business hours) for a $4 fee.

Q: What if I need a delivery outside the delivery range or during non-business hours?
A: Please contact our sales team via email at: info@ppfcentercity.com for further assistance.

Q: Can I send pretzels as a gift?
A: Yes, you can send pretzels as a gift…allow us to handle the delivery and provide a gift-card.

Q: Can I set up a standing order?
A: Yes, many customers/companies have standing orders delivery daily, weekly, bi-weekly, etc. Please contact our sales team via email at: info@ppfcentercity.com for further assistance.

Q: Do you offer “Business to Business” deliveries?Q:
We can provide a unique way to not only win over new, potential customers, but also thank current customers for their continued business.

wholesale pricing:

Q: Do you offer wholesale pricing?
A: If you are interested in wholesale pricing, please contact a member of our sales team via email at: info@ppfcentercity.com for further assistance.

School Pricing:

Q: Do you offer special discounts to schools?
A: If you are interested in special pricing or more information about our School Scholarship Program for a school(s), please contact a member of our sales team via email at: info@ppfcentercity.com for further assistance.

Pretzel Donations/Community Sponsorship:
Q: Do you offer pretzel donations and/or community sponsorship?
A: We love the opportunity to be a continued part of the community…if you are looking for support with your special event, please contact a member of our sales team via email at: info@ppfcentercity.com for further assistance.

Shipping:

Q: Can you ship me my favorite Philly pretzels?
A: Please contact a member of our sales team via email at: info@ppfcentercity.com for further assistance.

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